9.83 out of 10
Signs you need a new roof
Repeated leaks, widespread damaged covering or visible roof distortion call for an inspection, not an automatic replacement. Ask Adam to show which tiles, membrane, battens or rafters have failed and explain whether a defined repair addresses the roof findings first.
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Adam gets on the roof, photographs what he finds and sends you a written quote.
Expert RooferVerified memberIndependent platforms
September 2026
Treat symptoms as a starting point
A ceiling stain, slipped tile or piece of ridge mortar gives you a reason to investigate. It does not identify every failed component or settle the replacement question. Tell Adam where water appears, when you first noticed it and which repairs have already been tried. Photographs from inside and from the ground help you describe the problem without accessing the roof yourself. The roof inspection then connects those observations with the covering and junctions. Ask for the findings to be shown in the written quote so the proposed scope follows the roof's condition rather than a general statement about its age or appearance.
Look at the spread of tile damage
Individual broken tiles and damage across several roof areas lead to different discussions. Ask Adam to show the affected courses and explain whether the surrounding tiles are sound. Stormshield's Bletchley job included replacement of broken tiles with hip, ridge and gutter work, giving you a real example of several repairs on an existing roof. The Leighton Buzzard TLX Gold project went further beneath the covering but reused sound tiles. Those records show why the visible tile condition needs to be considered separately from the layers underneath. Your quote needs to distinguish local replacements, relaying retained tiles and fitting a new covering across a slope.
Ask what is happening beneath the covering
Battens, membrane and rafters are different roof components, with different roles in a replacement specification. Stormshield's recorded re-roof work names all three alongside tiles and ventilation. Ask which are accessible during the initial inspection and which areas require the roof to be opened for a fuller view. If further defects are found during work, ask for photographs and a written explanation of the proposed change. That keeps the repair decision tied to observed components and prevents the phrase new roof from obscuring what is actually being replaced beneath the surface.
Check junctions before condemning a slope
A roof has several points where different components meet: ridge, hip, verge, eaves, chimney and flue. Lead flashing, soakers, ridge fixings and drainage details need inspection when a leak appears nearby. The recorded lead slate job shows a new formed detail around an existing flue pipe, while Bletchley includes hip and ridge work. Those are specific tasks rather than evidence that an entire roof needed replacing. Ask Adam to explain whether your fault is confined to one junction and what covering needs lifting around it. You can then compare the local repair scope with any wider proposal using the same photographed findings.
Compare retaining and replacing components
The Leighton Buzzard TLX Gold project is useful because the roof was stripped back to rafters while sound existing tiles were kept and relaid. For your home, ask Adam what the inspection supports retaining and which layers the proposal renews. Check the membrane, battens, ventilation and roof edges as well as the visible covering. If replacement is recommended, ask why a local repair would leave identified defects unresolved. You can then consider the recommendation from named components and evidence rather than feeling you must choose a complete new roof because one item has failed.
Make the next step an explained quote
Adam supplies roof photographs and a written explanation with the quote. Simon H's review specifically describes an actual inspection before estimating and a full explanation of the required rework. Use that approach to ask clear questions: which roof areas are affected, which materials are included and what further access is required? Keep the quote with the photographs so you can compare it with another proposal. Your decision needs to follow the current findings, the repair options and the specified replacement scope for your roof, with any guarantee considered through its own written terms.
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